Returns & Exchanges
At Claudio Lugli, we want you to be completely satisfied with your statement pieces; therefore, we offer a 14-day return period for all unworn garments in their original packaging. Please ensure all tags remain attached to qualify for a full refund or a size exchange.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Carefully fold your shirts and place them back into their original branded packaging, ensuring all labels and swing tags are intact.
- 3.Ship the Parcel
Print your generated return label and drop the package off at your nearest authorized courier point, keeping your tracking receipt for reference.
- 4.Quality Check and Refund
Once our warehouse team inspects the returned garments, we will process your refund or dispatch your exchange within 5-7 business days.